How Our Strengths Help Our Customers

Diversity of Equipment
With OSP's diverse equipment organized into six major departments, we are able to produce a wide variety of parts of varying sizes and quantities. Instead of purchasing from a number of specialty screw machine shops, customers are able to rely on OSP to produce all or most of their parts, enabling them to reduce their vendor base.
"If we had to replace Ohio Screw Products as a supplier, we would probably have to use three or four smaller shops to do the many different sized parts you do for us." (Nordson)

Skilled Machinists
Our skilled personnel are capable of producing parts from the simple to the complex. With a highly skilled, experienced, and stable work force we are able to produce parts of varying complexities to your specifications.
"I was impressed. When I toured your plant, I stopped to talk to the operator who was making our part. He know knew all about it and what to watch for." (Jiffy-Tite)

Experience and Accessable Engineering Staff
A knowledgeable and experienced engineering staff with over 175 years of experience, allows us to assist our customers in solving problems or reducing costs. The OSP engineering staff is easily accessible with just a phone call and availible to assist our customers with their needs. We make it easy for our customers to do business with us.
"Not only did your suggested change solve our problem, but it reduced the cost of the part." (Perlick)


On Time Deliveries
Not only do we strive to get parts to our customers on date due, but if they should need them sooner than anticipated or later than originally planned (requirements do change) they only need to pick up the phone and call. We do our very best to accomodate our customer requests. This is another reason our customers say we make it easy for them to do business with Ohio Screw Products.
"You've been more than willing to work with us to reschedule deliveries, move them in or shorten lead times to help us with a problem." (R.W.Beckett Corp.)

Quality You Can Count On
We do it right! Our emphasis is on producing it right. To back that up, and assure our customers of quality parts, we maintain an inspection department staffed with quality conscious people and managed by a qualified Quality Manager. If there should be a question or problem, our customers need only pick up the phone and call. Our Quality Manager is readily accessible and eager to help solve the problem. You won't get any static or "it's not our problem" responses from OSP. This is another reason our customers say it's easy to do business with Ohio Screw Products.
"You're now among a select few companies on our preferred vendor list. Your parts go directly from receiving to production. We know we don't need to inspect them; we count on the quality to be there." (Quickie Design)

Flexible Purchasing Options
We accept discreet orders, blanket orders and long term contracts. We can work with your rolling forecast to keep your parts flowing or we can produce parts on an order by order basis. You choose. We want to make it easy for our customers to do business with Ohio Screw Products.
"Your willingness to take orders on a contract requirements basis as well as discreet orders is a definite plus." (Nordson)

We Answer the Phone
Our customers are important to us. You'll get to talk to a real person, not a machine. You'll get answers, not the run around. Our goal is to be responsive to your needs.
I really like working with Gene. If I want to change my delivery schedule or get an update on a delivery, Gene always gets back to me right away and gives me a straight answer." (Hydraulic Components)

Competitive Pricing
When we quote on your parts, we give you our best price based on the machining process and what we know about your part. If we see a problem, we'll tell you up front. If we need a slight deviation on a tolerance to hold cost down, we'll note the exception right on the quote or give you a call. If we can't make the part the way you want, we won't submit a quote or take an order and then argue about the problems later. We're up-front and honest.
"Your pricing isn't always the lowest, but its competitive. You make it easy for us to do business with you, that's worth a lot." (Perlick)